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  1.Stoneware is a very durable material, will last for years while keeping its original beauty. High-fired glazed stoneware creates many color variations, therefore each piece is unique, even among the same set. Each of piece is cast, hand made and fired at high temperature. Minor imperfections are therefore common characteristics in these hand-crafted stoneware beer steins products. Quality control has been established to ensure you the highest quality possible at the best price.

      2.Glazes: there are many factors that determine variations in colors that result from

      high-fired glazed stoneware, many of which are a challenge to control. Therefore, each piece is a unique and there are often variations in color between sets. (But we will try hard to make each shipment the same.) Only lead free glazes are used and the ceramics have undergone FDA ,SGA,CA65 testing to ensure there are no traces of lead nor cadmium.

 3.The sample mugs shown in the showrooms are representations of mug decorations only. They are just a segment of past production here. They have nothing to do with the owners of the decals or logos on each specific item. 

  4. We're not a catalog-mail-order house but a manufacturer & exporter and custom decorator, with provided decals & logos, of white-glazed, color-glazed, ceramic, stoneware and porcelain, coffee mugs, cups, tea & milk pots and beer steins and sell directly to a world-wide customer base for mass production, with container shipment to save your hard-earned money.

  5. Packing in cartons (Each carton contains 36 coffee mugs,inside 3 trays,eah egg tray with 12 ps, of 97102#) or with color box inside individually as gift, it's the buyers' option. Many kinds boxes with desired words or pictures make it an eye catcher. These make great gifts for all occasions. Make your choice.

   6.Though we don’t request min. order amount, but we request min. order quantity (MOQ), which varies as per different item, from 500 to 5000 pcs, contact to get requested min. quantity of each item selected. And you can mix different items in an order, but you should reach min. quantity of each item selected.

         7. We have more than 5,000 pcs different items in database, we only show a part of them online, if you could not find preference items, please send us inquiry with detailed specifications, design and request, we will send you product information accordingly.

         8. On most occasions make custom production according to your design,provided sample or specific request. also welcome worldwide OEM/ODM business with provided private brand or labels. And is willing to provide your own packing subject to your bearing the extra packing surcharge. Surely of your own packing as well.
 can order samples for evaluation, but there will be sampling fee and postage to collect. This sampling fee will be credited into your first FCL shipment later. On most occasions make custom production according to your design, provided sample or specific request,which will add extra labor and material cost eah time.

         10.For leadtime, based on different item, delivery time varies according to quantity and sales season. usually makes delivery for samples in 5-10 days, make delivery for mass production in about 20-35 days after receiving deposit payment or irrevocable L/C sight after order and our counter samples approval.

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  Thank you for having contacted us and we look forward to hearing from you very shortly. Should you have any questions, please e-mail us and we try to answer your individual questions soon.( service doesn't work well,so better send a copy to one of the other email address as well.) Thank you.

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Send us a fax :86-533-6281694
Add: RM 103-109,68# XINGXUE STREET,
Tel: 86-533-2168008/6281696
Fax: 86-533-6281694

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